Customer Testimonials
Extremely friendly very helpful took time explaining car. Financial person also took time explaining . Very positive experience
My service consultant, Jason, was very nice and professional however I was very disappointed that the dealership no longer offers a complimentary car wash
Jason Sylve, was kind, caring and very courteous. He would keep up with the mechanics. Over all my service was good. Merry Christmas 🎄
I've been with this dealer ship since 2003 . This is where I purchased my 4runner. Been taking of my truck since then. Ms.Shelia is the best service advisor. Sorry to see her leave ,but enjoy retirement.
The staff was very friendly, courteous and professional. I appreciate that they didn't waste time haggling over pricing. I love my new 2024 Grand Highlander. The time got late in the evening so I was not able to be instructed on the interworking of all the technology. That is the only thing that I am working on and wish I would have allowed more time in my day for. But boy do I love my Grand Highlander!! I want all to know that I visited 4 other Toyota dealerships and was overall very happy with Joseph Evans and Toyota of Kenner!
Quality of work is good however when I make appointment for 7:30 am 2 months inadvertently and it takes over 2 hrs to rotate the tires and check fluids and tire pressure that's not right. Maybe they over booked which doesn't help
Your setvice department is exceptional. Courteous and professional. Especially Doug Montalbano Will always use your company in the future
My wife and I spent most of today at dealership looking new cars with Mr Rene. He showed us all the features of cars that we looked at. My wife and I picked out two vehicle's we liked one is Red Camry SE and the other one is a Pearl White Sienna Limited. Now the work started to hammer out a deal that I would like with Mr Rene. At the end of the dealing I was good with it I had two new cars. Thanks Toyota of Kenner From Aurora and Ron Lacy
Very nice people but slow service.
He did a great job and was very polite and respectful he also gave us our time for everything.
Extremely satisfied with the service dept - especially Doug !! First class and prompt !
(Translated by Google) All the attention was good, thank you (Original) Toda la atención estuvo bien gracias
Giancarlo was amazing and super helpful! Made my first new car experience super easy!
Sheila deserves a raise! She was amazing!
They are quick, and professional, and do the job right! Looking forward to my next visit.
Good service all the the time with this guy my 6th car with him very happy
Eric the service manager and team are always great. The follow up and professionalism is the best in the city. I live in New Orleans East and drive pass 3 other dealership because of the service. Thanks again
Had to have battery jumped to get to Toyota of Kenner, but knew when I arrived Erick Burgess would take good care of me getting a new battery and checking tire pressure before cold spell. Thanks Erick
Fantastic experience with a great crew that made our deal happen. We absolutely love our new Crown Signia in Bronze Age
Good service from Roberto and Giancarlosfor doing amazing form these two gentleman highly impressed 5 star service
Awesome service! My car had a recall and I was seamlessly put into a loaner until the job was done. Highly recommend!
Was able to leave my truck and the worked it into their schedule for a recall issue. Got it back the same day.
Everyone was nice and professional Resolved my battery issue right away Thank you guys
(Translated by Google) Excellent service (Original) Excelente servicio
Service is quick fast depending on service type,...but accurate with time they say it'll take,...
I needed a new battery and called the Service Dept the night before and was told to come in the next day. I was there for 7:30am and was able to have it replaced within an hour ! The warranty was honored and the service rep was personable and efficient. ! Hoping not to have other issues, but would not hesitate to return to Kenner Toyota !
Great service by Gian Carlos Chavez easy in and easy out process thanks to him I have a car
Won’t go to another Toyota dealership after going to this one! Doug took my concerns about my vehicle as if it were his own and made sure I was taken care of. He was very communicative with me about the process and honest about how long I would be without a vehicle. They provided me a brand new rental which was so easy and nice. Thoroughly impressed with the service here, unlike other Toyota dealerships I’ve had experiences with. Thank you Toyota of Kenner!
Great service found what I was looking for going. To bring my son in as welll Giancarlo’s is the best
Excelent service advisor Erick Burgess
Quick and professional
It was quicker than I thought
We dreaded buying a car and having to hassle with the salesman and manager There was none of that It was a great experience We love Chad, he was so nice and respectful and most of all patient with these two old people I would recommend Chad and Kenner Toyota to everyone But I still love Doug who has taken good care of me for years with service No complaints from us only praise
Went for oil change and make appointment and time was wait was reasonable.
Very efficient and wonderful customer service!
Service performed without appointment just took a little longer because no appointment. Excellent customer service. Doug is great.
Happy with the courteous and helpful service technician, Jordan.
Great customer service, fast job done for oil change.
Terry was awesome! Very personable and down to earth! I thought I was going to get the best deal of my life. There was a mistake in pricing on the site. I thought I was going to have to walk out, but Terry was able to get it down into reasonable territory. I felt that Terry was by my side all the way! I walked out with a RAV4!
Doug was an excellent service representative.
Awesome!!
Thanks to Eric I got an appointment day and time I needed.
As always, Ray Brandt Toyota continues to maintain a pristine reputation for professionalism, promptness, and friendliness.
Sheila handled my situation professionally and fairly. Thank you, Sheila!
As usual, received great timely service from Toyota of Kenner. Shelia always is on top of her game.
First time coming to Ray Brandt Toyota. Was pleasantly surprised of the efficiency and promptness to my service needs.
Excellent customer service
Mr. Doug was great he answered all my questions and they were very fast getting me in and out.
Purchased a 2023 Nissan Sentra. I really like my new car. It didn’t have mats but Chad threw it in!
Ricky did a great job! If you need a new or used car, come see him!
Doug M. and the team worked me into the schedule and got me a great deal on tires! A+
Good service by Toyota of Kenner finally found what I was looking for this whole time
Very outstanding customer service, made me feel very comfortable about my decision, he accommodated me, also went above and beyond to put in something i would feel comfortable with driving OK
Joseph painted a great picture for this vehicle. He was very easy to work with!
The service manager Eric is very knowledgeable and friendly. I trust his recommendations.
Had no problem getting the truck of my choice and had a great sales person, But I would have liked to get a bed cover for my truck.
Joseph was very knowledgeable and made the truck shopping experience enjoyable! We definitely recommend Toyota of Kenner.
Telephoned for an appointment - brought SUV in immediately! No scheduling of appointment needed! Excellent! Turn around time - within 24 hours! Sheila Leblanc communicated throughout process - wonderful experience!
Johnathan is the service department was extremely helpful, thoughtful and courteous. Your dealership is fortunate to have such a five star employee.
(Translated by Google) Perfect 👌🏻 (Original) Perfecto 👌🏻
Awesome service as always. Attention to details has been given to services provided at this location
My experience with Toyota is great and they are very professional.
The experience was great. I recommend it. Ricky and James helped me out throw the process. great people
Doug has been my go to guy for almost 10 years. Can’t ask for a more honest and helpful guy. I love the service I receive from Toyota because Doug takes the time to understand what I need and guides me to cost effective solutions.
Rene y Ricky me atendieron con mucho respeto y atención se los recomiendo a todos aquellos que andan en vusqueda de un auto nuevo o usados .
Pleasant experience!! Shelia LeBlane, my service advisor was great. She handled an issue I had! By consulting with Fred Mena, who also was great & got the job done!! I appreciate both of them! This is my 3rd Highlander from this dealership!
I made a deal with Joe over the phone where most dealers wouldn’t take you serious. Joe honored everything we negotiated & the deal went smooth. Thanks Joe!!!
I’m a repeat customer, got my second vehicle from here and will continue to do so in the future
Joe was very helpful and eager to help and answer any and all questions I had. Most people don’t like salesmen who are pushy and all about getting you to buy today. Felt no pressure to buy, so if you prefer a down to earth salesmanship, go see Mr. Joe. -Aaron
Toda la venta del carro fue muy profesional por René lo cual estoy muy agradecido por toda su atención
Excelente servicio no hay problema el es una persona ⭐️ I love his service and everything he does for his customers