Customer Testimonials
Very good service.
Eric is always very helpful with all of my service appointments.
Always a positive experience. Sometimes the wait can be longer than expected but never unreasonable.
Erick Burgess helped me with service and everything was smooth and efficient. No delays and no trying to perform unnecessary tasks to charge for. Erick was also very friendly and willing to help with anything.
Courteous customer service
Erick Burgess is always so kind, friendly, honest & helpful. I’m very disappointed & discouraged that I cannot get my car washed because the car wash has not been working for a while now!!!!! I could always count on Ray Brandt Toyota for that icing on the cake.
Forrest is the best! highly recommend going to him when looking for a car
Doug was awesome. He helped me and explained the most important service while making my decision.
I had a great experience my sales man was great
Worked with service advisor Tim B. today. He was very helpful on trying to work out the pricing on everything I had to do to keep my 2017 RAV4 in top working condition The service technician explained things about the Alignment and I am very happy with the work they provided.
They were really nice and helpful. Will be coming back
The agent (Tim) was very accomodating ang helpful.
The Toyota of Kenner team is awesome, from sales to service!!!
My experience at Toyota of Kenner was a great experience. Very friendly staff and the work was very efficient.
Attended promptly. Service was quick for the routine maintenance. Service advisor notified me of recalls and scheduled the appointment. Great communication! Great coffee machine too!
The sales lady Jonnell Martin was very professional and courteous ..she was very knowledgeable about my vehicle and made the purchase a breeze
My car was serviced in a timely manner. Friendly staff.
Just purchased a vehicle from Hunter. Smooth experience and great camaraderie in the dealership
I had a wonderful experience thank for everything
Great experience, they're very helpful!
Service advisor Erik did a great job
Out on a road trip and blew a tire. Without an appointment they were able to squeeze me in and get back rolling super quick and easy. Thank you!
Thank you Doug and the technicians as always for great service!
Timely service with courtesy and professional personnel.
I’m Doug, this morning didn’t have an appointment he was able to fit us in. We’re leaving to go out of town Thursday. Everybody was very professional. Thanks for everything. See you when we get back. Probably for the oil change. Thanks again.
Best service department ever! Doug Montelbano is fantastic !!
Friendly and nice people working there. Coffee all’s good and the service all’s perfect.
Mr. Guzman was excellent!
Hi, Toyota I want to let your know how good your work I have a 2016 Rav4 your did everything but a motor your work are so good that's why no one touch my Rav4 but Toyota, I want to thank your very much.
Did a great job but took to long had a appointment for 7:40 never got out until 9;45
Mr Doug helped out with his explanation of what had to be done for the recall. . He was offering me a car for my convenience but I wasn’t told when making an appointment. That would have helped out tremendously since I had to get someone for transportation . Oil change was done by your staff but neglected to change the new sticker inside of car when next oil would be due Will stop by next week for that correction.
As I drove up, I was immediately met by a technician who was friendly, polite and explained exactly where I should go and who I should talk to. He took my car and made sure that I made it to the right place in the building. I spoke to Mr. Guzman who told me that my car would take about 45 minutes, he showed me where the coffee bar was and asked me to take a seat in the comfortable waiting area. My car was ready in 35 minutes, with no additional unexpected problems arising. It was my smoothest service experience to ...
Absolute great experience! Terry is an awesome salesman and Mr. Bang was awesome as well.
Jonnell martin gave the best experience I’ve had since purchasing a new car even though I didn’t get the car I wanted I would like to give her the recognition she deserves. Truly dedicated to her customers, even when she with another customer ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Excellent salesperson . Took the time to work with us on our vehicle needs Thank you.
First maintenance , 5,000 miles went great .
(Translated by Google) Good morning friends of Toyota services, thank you for your attention and for being very excellent in your work and treating people with respect and dedication, I recommend you to all people so that they can go to get maintenance and all the services that their cars need. I was very satisfied with your services. Thank you, God bless you always. (Original) Buenos días amigos de los servicios de Toyota, gracias por sus atenciones y por ser muy excelente en su trabajo y tratar a las personas con respeto y dedicación,los recomiendo a todas ...
Brought in car for oil change and tire rotation. Was greeted quickly and met with Eric to discuss service performed. Eric answered questions that I had regarding the process and time table efficiently and in professional manner. Waiting area comfortable with coffee and popcorn provided. I always use this dealership for car maintenance and will continue to do so.
Always polite and helpful, from Missouri, when here in Luling I always come here.
There was a 20 minute wait to get checked in but other than that the experience was great.
My regular maintenance was quick and easy. Everyone was polite and helpful.
Erick sent me a video of my vehicle showing reasons for suggesting things to be serviced through text which I think expedited my service. I was very pleased with my service today.
Everything was fantastic!!
My service rep was Eric and couldn’t have more informative and friendly
Took care of all of my car needs!
In general it was a good experience for us. Ms. Martin did a good job!. In general it was a good experience. I wish the process of purchasing would be more transparent and faster. It took about 5 hrs to the paperwork and we already agreed on the price and put the deposit the day before. So, I thought the process could be faster. I wish they had online process to do the transaction and a delivery service to deliver the car. We had to do a 500 miles trip to pick up the truck. Again, I am very happy with the ...
Easy process and this dealership is very efficient and friendly. Highly recommend.
Good service ! Very helpful.
The service manager I worked with was very helpful and was very gracious since I was an hour late for my appointment. However, the problem I asked to have fixed was not corrected. I get a scraping noise when I turn hard to the left. Still do. The routine maintenance, 10k checkup was performed well.
Finally a service manager with great customer service skills. Thank you Abe
As always, I had a wonderful experience when I went to get my car serviced. Doug and Mr Rodriguez were wonderful! All of the staff was very nice and friendly! Keep up the great work!
Mr Hany El Desoky my sales representative was excellent. The finance manager was easy to work with as well. I highly Toyota of Kenner. Thank you to the team for all your help!
This was the absolute best experience we have ever had buying a vehicle!!!!! Chad Legnon and Bang Bui was soooo knowledgeable and sooooo awesome to work with. Everyone we came in contact at this dealership was great!
Doug was able to have my car serviced without saying there were numerous things wrong with it. I appreciate him taking care of my car as if it were his own. Tara in the reception area was an absolute angel. When the coffee machine was not working she offered to go and get me some out of the break room. She went above and beyond and needs to be recognized for this. The service department is where most of the time is spent once we purchase our car. For the record I have owned a Camry since 1987.
Great reliable service.
Great Dealership, fast service, Eric Burgess is one of the best service advisors, highly recommend