Staff
Management
Fred Mena
General Manager
Roberto Rocha
General Sales Manager
Nick Oliveri
Sales Manager
Mario Mejia
Pre-Owned Manager
Mark Moore
Service Manager
Sales
Giancarlos Chavez
Sales and Leasing Consultant
Chad Legnon
Sales and Leasing Consultant
Rene Reyes
Consumer & Corporate sales
Joseph Evans
Sales and Leasing Consultant
Hany ElDesoky
Sales and Leasing Consultant
Amber Netto
Sales and Leasing Consultant
Angela Romain
Sales and Leasing Consultant
Ricky Rodriguez
Sales and Leasing Consultant
Terry Langley
Sales and Leasing Consultant
Forrest Jelks
Sales Consultant
Jeff Lawrence
Sales
Jonnell Martin
Sales Consultant
James McEwen
Sales
Tyrone Moleiere
Sales
Finance
Bang Bui
Finance Manager
Woody Gregoire
Finance Director
Jeff Patten
Finance Manager
Service
Douglas Montalbano
Service Advisor
Shelia Leblanc
Assistant Service Manager
Erick Burgess Sr
Service Advisor
Lenny Thomas
Service Manager
Kerry Cella
Service Advisor
Takiyah Cavilear
Appointment Coordinator
Mariano Gomez
Appointment Coordinator
Jonathan Poelman
Service Advisor
Douglas Montalbano
Service Advisor
Sep 04, 2024
Phenomenal customer service from Giancarlos Chavez and
Phenomenal customer service from Giancarlos Chavez and Bang Bui from start to finish. Was worried because this is my third car that I purchased from them but the other 2 were under Ray Brandt. Kudos to the new ownership everyone seems very happy!
Aug 21, 2024
I have generally had great experiences with service at
I have generally had great experiences with service at this Toyota. This one was the not one of those. I had reserved service at 7:45 AM for regular maintenance. An hour in, the service advisor recommended replacing the tires, balance/alignment and changing of air and AC filters. I agreed. I finally got the car back at 3:30 PM. I received no explanation of why it took so long. I did not receive the usual checklist report with my bill. When I got into my car, it still had the plastic car cover on the driver seat. Additionally, I noted that the passenger seat was in full recline. It seemed to me that their had been some sort of issue with technician performing my service. Now I'm concerned if the job was completed correctly. I will still use this Toyota for service but I will be less trusting of what is done.
Aug 21, 2024
Friendly very efficient, good service bathrooms clean.
Friendly very efficient, good service bathrooms clean. My husband like to go there I recommend it.
Aug 21, 2024
Absolute BEST CAR BUYING EXPERIENCE EVER!
Absolute BEST CAR BUYING EXPERIENCE EVER!!!! From Giancarlos who provided excellent customer service, including a 20 minute tutelage going over the technology and features of our vehicle. Nick, the manager who went out of his way to come and introduce himself and thank us for our business. Jeff in finance who made everything super easy and quick. Mr. Mariano, who started the whole process when I called in for service for my vehicle. Doug in service and all the shop folks who always gives top notch. Great group of people. I highly recommend buying from Kenner Toyota.
Jul 01, 2024
I left work early to swap out a warrantied Toyota battery
I left work early to swap out a warrantied Toyota battery and arrived over 20min before the service department closed. All this man had to do was hook the battery up, confirm it doesn’t charge, and give me the new one I’m entitled to. Instead, Smug Doug literally laughed in my face and said it was too close to closing time. I had to jump through hoops at work and go way to the xxxx out of my way only to have this condescending lazy xxxxx tell me to “come back in the morning.” At my job, we actually work from open till close, so I guess I’m stuck jumping my battery off multiple times a day because he couldn’t make an attempt to be helpful, or even polite for that matter. Trust me, take your business elsewhere.
Shelia Leblanc
Assistant Service Manager
Sep 04, 2024
Phenomenal customer service from Giancarlos Chavez and
Phenomenal customer service from Giancarlos Chavez and Bang Bui from start to finish. Was worried because this is my third car that I purchased from them but the other 2 were under Ray Brandt. Kudos to the new ownership everyone seems very happy!
Apr 08, 2024
Excellent in doing their job, good job.
Excellent in doing their job, good job. For sure i’ll be back Soon for another problem about my car
Apr 08, 2024
What a great service representative is Sheila has always
What a great service representative is Sheila has always been super helpful in all dealing with her. Thank RB Toyota!!!
Apr 05, 2024
Sheila handled everything perfectly Sheila is the one
Sheila handled everything perfectly Sheila is the one that handles the whole appointment and it was flawless
Apr 04, 2024
Doug and his service team again exceed my expectations.
Doug and his service team again exceed my expectations. In a world where most dealerships are an unpleasant place to visit, Doug provides quick information and scheduling and always keeps me informed of is needed to be done and a open schedule to do it. I never worry about the quality of work when dealing with Doug and his team. This alone is why I will continue business with the Mills group Toyota. With Doug on my side I stress a lot less about servicing my vehicle. The tech Sam did an awesome job. Very happy. A+
Erick Burgess Sr
Service Advisor
Sep 04, 2024
I waited over 3 and a half hours for a simple oil change
I waited over 3 and a half hours for a simple oil change and tire rotation. This is unacceptable.
Sep 04, 2024
Phenomenal customer service from Giancarlos Chavez and
Phenomenal customer service from Giancarlos Chavez and Bang Bui from start to finish. Was worried because this is my third car that I purchased from them but the other 2 were under Ray Brandt. Kudos to the new ownership everyone seems very happy!
Jun 04, 2024
Mr. Jelks is a very professional and awesome person; I
Mr. Jelks is a very professional and awesome person; I have great experience and gave me the best customer service. After a horrible experience from the service. I must take time to write this honest review. Mr. Jelks really worked out everything and took time, his positive attitude and willingness to go the extra mile is very much appreciated. He is very knowledgeable and top of his work. I'm so pleased how he handled everything. As for the dealership, Giving UBER instead rental car to the customer is very inconvenient you need to do something about it and improve the process. I know we are not perfect, Active listening ,Empathy, Professionalism ,Honesty and Transparency are the Key for improvement. Thank you so much to all the Staff Amber, Erika, Mariano, Mr. Bang, and Mr. Woody. who help me the entire process. Kudos to Mr. Forrest Jelks!
Jun 02, 2024
Horrible customer service.
Horrible customer service. My tire blew out not even two months of having it and they did not want to help me at all. They only care about getting money, not the well being of their customers. Whenever I buy again, it won’t be from here. I can’t believe how little they care about their customers. Money hungry.
Apr 22, 2024
I really love the appt time and great service.
I really love the appt time and great service. The text messages from the service dept about my vehicle of required maintenance and prices is awesome. I'm always served in a timely manner.
Bang Bui
Finance Manager
Sep 04, 2024
René,gian carlos y el chino fumanchu me ayudaron y fueron
René,gian carlos y el chino fumanchu me ayudaron y fueron muy transparente y me ayudaron en el proceso de la compra de mi auto y lo recomiendo a todos mis amigos y familiares 100%
Sep 04, 2024
Excelente seguro servicio con Rene and Giancarlos they
Excelente seguro servicio con Rene and Giancarlos they are the best to help with any latino that Need to buy a car
Sep 04, 2024
Phenomenal customer service from Giancarlos Chavez and
Phenomenal customer service from Giancarlos Chavez and Bang Bui from start to finish. Was worried because this is my third car that I purchased from them but the other 2 were under Ray Brandt. Kudos to the new ownership everyone seems very happy!
Aug 30, 2024
Amber was a absolute pleasure to deal with when it came
Amber was a absolute pleasure to deal with when it came to buying my truck
Aug 29, 2024
I had one of the best experiences I ever had at a
I had one of the best experiences I ever had at a dealership. Joseph made me understand any and everything that was going on with my process and made it so simple for me. Literally the best experience I ever had.
Woody Gregoire
Finance Director
Sep 01, 2024
Bought a car a couple of days ago Joesph our sales man
Bought a car a couple of days ago Joesph our sales man was great very helpful and listen to what u want and need great job
Aug 22, 2024
Giancarlos was great with my car purchase he truely cars
Giancarlos was great with my car purchase he truely cars about his customers and his patience is a virtue
Aug 21, 2024
Ricky, Nick, and Woody made my experience shopping for a
Ricky, Nick, and Woody made my experience shopping for a new car the most enjoyable time. They were helpful, sweet and understanding.
Aug 10, 2024
I’m very grateful to Rene for being so patient and cool.
I’m very grateful to Rene for being so patient and cool. He is very knowledgeable. he treated me with respect and courtesy very professional I recommend him 100%
Aug 06, 2024
Wonderful guy experiencia was cinco stars i cant believe
Wonderful guy experiencia was cinco stars i cant believe we left with a new car thanks Giancarlos
Giancarlos Chavez
Sales and Leasing Consultant
Sep 07, 2024
Thanks to Giancarlos my sister riding on a nice new
Thanks to Giancarlos my sister riding on a nice new whip🔥 best salesmen in Toyota of Kenner🔥💯
Sep 07, 2024
AMAZING SALESMAN!
AMAZING SALESMAN! I love my car and love working with him, always getting me right. Definitely coming back
Sep 06, 2024
Good service the best salesman ever easy to work with
Good service the best salesman ever easy to work with come see him to buy your next car
Sep 04, 2024
René,gian carlos y el chino fumanchu me ayudaron y fueron
René,gian carlos y el chino fumanchu me ayudaron y fueron muy transparente y me ayudaron en el proceso de la compra de mi auto y lo recomiendo a todos mis amigos y familiares 100%
Sep 04, 2024
Excelente seguro servicio con Rene and Giancarlos they
Excelente seguro servicio con Rene and Giancarlos they are the best to help with any latino that Need to buy a car
Chad Legnon
Sales and Leasing Consultant
Jul 24, 2024
Cordial or work with.
Cordial or work with. No high pressure and no “delay games” that so many car dealerships do to attempt to wear out the customer. Chad was very helpful, and so was management.
Jul 20, 2024
Chad was very helpful with finding us a car for my
Chad was very helpful with finding us a car for my daughter. Everyone at Toyota was very nice and got us on our way quickly in a new ride.
Jul 14, 2024
I had a great experience with all involved.
I had a great experience with all involved. This is my 5th Camry I have purchased from this dealetship
Jun 30, 2024
Chad was so lovely to work with.
Chad was so lovely to work with. He was patient and answered every question I had. He was very knowledgeable and efficient.
Jun 30, 2024
Chad is very professional, he takes the time to get to
Chad is very professional, he takes the time to get to know his customers needs. He will go out his way to make sure he satisfied his customers. # letchadsaleyouacar
Jeff Patten
Finance Manager
Aug 05, 2024
They were very personable and didn’t hassle us.
They were very personable and didn’t hassle us. We ended up buying two vehicles from them. Would have been nice to get a t-shirt or hat though since we bought two vehicles. lol
Jul 31, 2024
From the moment I walk through the doors I felt like
From the moment I walk through the doors I felt like family. From the sales team to the finance team, everyone was through and respectful to all of my questions
Jul 30, 2024
Excellent service Ricky Rodriguez and Fred Mena highly
Excellent service Ricky Rodriguez and Fred Mena highly recommend If you need a car see Ricky !
Jul 21, 2024
Mr. Chavez went above and beyond. He did so great we
Mr. Chavez went above and beyond. He did so great we bought two vehicles from him. The entire staff from the managers to the finance department . Did an excellent job.
Jul 19, 2024
Ricky did AMAZING!
Ricky did AMAZING!!! He was so kind and informative, very helpful. Thank you so much!
Lenny Thomas
Service Manager
Aug 13, 2024
Car buying can be stressful but the team at Toyota of
Car buying can be stressful but the team at Toyota of Kenner eased the pain. Joe, Fred, Mr. Lenny and Bang made the experience worth while. I would recommend this location to everyone. The dynamics of the team work is something to aspire to. Joe for salesman of the month!
Jun 02, 2024
Horrible customer service.
Horrible customer service. My tire blew out not even two months of having it and they did not want to help me at all. They only care about getting money, not the well being of their customers. Whenever I buy again, it won’t be from here. I can’t believe how little they care about their customers. Money hungry.
Apr 19, 2024
Roberto Rocha and the Service Mgr, Lenny were incredible.
Roberto Rocha and the Service Mgr, Lenny were incredible. They truly live up to stellar customer service!
Apr 16, 2024
Very repectful and does and great job with his salesman
Very repectful and does and great job with his salesman presentation great guy overall very happy with the purchase
Apr 08, 2024
Excellent in doing their job, good job.
Excellent in doing their job, good job. For sure i’ll be back Soon for another problem about my car
Fred Mena
General Manager
Sep 07, 2024
Helpful,honest and professional.
Helpful,honest and professional. Works with your personal circumstance goes above and beyond to help
Aug 13, 2024
Car buying can be stressful but the team at Toyota of
Car buying can be stressful but the team at Toyota of Kenner eased the pain. Joe, Fred, Mr. Lenny and Bang made the experience worth while. I would recommend this location to everyone. The dynamics of the team work is something to aspire to. Joe for salesman of the month!
Aug 03, 2024
These guys were very friendly and easy to work with.
These guys were very friendly and easy to work with. They listened to what I wanted and helped me make an informed decision. Joe was great and made everything go smooth and simple. I would definitely recommend going here for a new car!
Jul 30, 2024
Excellent service Ricky Rodriguez and Fred Mena highly
Excellent service Ricky Rodriguez and Fred Mena highly recommend If you need a car see Ricky !
Jul 14, 2024
I had a great experience with all involved.
I had a great experience with all involved. This is my 5th Camry I have purchased from this dealetship
Rene Reyes
Consumer & Corporate sales
Sep 04, 2024
René,gian carlos y el chino fumanchu me ayudaron y fueron
René,gian carlos y el chino fumanchu me ayudaron y fueron muy transparente y me ayudaron en el proceso de la compra de mi auto y lo recomiendo a todos mis amigos y familiares 100%
Sep 04, 2024
Excelente seguro servicio con Rene and Giancarlos they
Excelente seguro servicio con Rene and Giancarlos they are the best to help with any latino that Need to buy a car
Sep 04, 2024
Phenomenal customer service from Giancarlos Chavez and
Phenomenal customer service from Giancarlos Chavez and Bang Bui from start to finish. Was worried because this is my third car that I purchased from them but the other 2 were under Ray Brandt. Kudos to the new ownership everyone seems very happy!
Aug 28, 2024
Excelente gracias service in Toyota of Kenner Rene and
Excelente gracias service in Toyota of Kenner Rene and Giancarlo’s Chavez did there thing today
Aug 27, 2024
Rene Reyes and Giancarlos Chavez were AMAZING!
Rene Reyes and Giancarlos Chavez were AMAZING!! They really cared for my customer needs and gave the most incredible service I could ask for. I felt as if I was a part of the family.
Roberto Rocha
General Sales Manager
Sep 06, 2024
Good service the best salesman ever easy to work with
Good service the best salesman ever easy to work with come see him to buy your next car
Sep 04, 2024
Excelente seguro servicio con Rene and Giancarlos they
Excelente seguro servicio con Rene and Giancarlos they are the best to help with any latino that Need to buy a car
Aug 21, 2024
Thry held my new car for me, and they stayed extra late
Thry held my new car for me, and they stayed extra late to close the deal. Thank you!
Aug 01, 2024
Giancarlo’s great service with Roberto roche always a
Giancarlo’s great service with Roberto roche always a pleasure 5 stars across the board 6th car
Jul 31, 2024
From the moment I walk through the doors I felt like
From the moment I walk through the doors I felt like family. From the sales team to the finance team, everyone was through and respectful to all of my questions
Joseph Evans
Sales and Leasing Consultant
Sep 01, 2024
Bought a car a couple of days ago Joesph our sales man
Bought a car a couple of days ago Joesph our sales man was great very helpful and listen to what u want and need great job
Aug 29, 2024
I had one of the best experiences I ever had at a
I had one of the best experiences I ever had at a dealership. Joseph made me understand any and everything that was going on with my process and made it so simple for me. Literally the best experience I ever had.
Aug 22, 2024
Friendly and very efficient.
Friendly and very efficient. Overall, it was a very good experience. I highly recommend it.
Aug 13, 2024
Car buying can be stressful but the team at Toyota of
Car buying can be stressful but the team at Toyota of Kenner eased the pain. Joe, Fred, Mr. Lenny and Bang made the experience worth while. I would recommend this location to everyone. The dynamics of the team work is something to aspire to. Joe for salesman of the month!
Aug 12, 2024
Great customer service and professional.
Great customer service and professional. Made sure I was satisfied with my purchase. Wonderful salesman
Nick Oliveri
Sales Manager
Aug 21, 2024
Ricky, Nick, and Woody made my experience shopping for a
Ricky, Nick, and Woody made my experience shopping for a new car the most enjoyable time. They were helpful, sweet and understanding.
Aug 21, 2024
Absolute BEST CAR BUYING EXPERIENCE EVER!
Absolute BEST CAR BUYING EXPERIENCE EVER!!!! From Giancarlos who provided excellent customer service, including a 20 minute tutelage going over the technology and features of our vehicle. Nick, the manager who went out of his way to come and introduce himself and thank us for our business. Jeff in finance who made everything super easy and quick. Mr. Mariano, who started the whole process when I called in for service for my vehicle. Doug in service and all the shop folks who always gives top notch. Great group of people. I highly recommend buying from Kenner Toyota.
Jul 31, 2024
Great guy bought my 4th car with giancarlos and abe
Great guy bought my 4th car with giancarlos and abe hassen will be back to work with them again
Jul 31, 2024
From the moment I walk through the doors I felt like
From the moment I walk through the doors I felt like family. From the sales team to the finance team, everyone was through and respectful to all of my questions
Jul 21, 2024
Mr. Chavez went above and beyond. He did so great we
Mr. Chavez went above and beyond. He did so great we bought two vehicles from him. The entire staff from the managers to the finance department . Did an excellent job.
Hany ElDesoky
Sales and Leasing Consultant
Jun 02, 2024
Horrible customer service.
Horrible customer service. My tire blew out not even two months of having it and they did not want to help me at all. They only care about getting money, not the well being of their customers. Whenever I buy again, it won’t be from here. I can’t believe how little they care about their customers. Money hungry.
Apr 19, 2024
Roberto Rocha and the Service Mgr, Lenny were incredible.
Roberto Rocha and the Service Mgr, Lenny were incredible. They truly live up to stellar customer service!
Mar 27, 2024
Extended warranty add to contract without my permission.
Extended warranty add to contract without my permission. Unresolved issues with financing. Cancellation hasn’t been submitted
Jan 03, 2024
Great experience from start to finish!
Great experience from start to finish! Everyone was so friendly, knowledgeable and professional. Will definitely recommend visiting!!
Oct 05, 2023
Easiest most hassle free experience I’ve ever had
Easiest most hassle free experience I’ve ever had purchasing a vehicle. I highly recommend Mr. Hany for your automotive needs. He is very knowledgeable, thorough and pleasant during the entire process! I am very grateful and thankful! Within no time I was all settled into my BRAND NEW car!
Amber Netto
Sales and Leasing Consultant
Aug 30, 2024
Amber was a absolute pleasure to deal with when it came
Amber was a absolute pleasure to deal with when it came to buying my truck
Jun 04, 2024
Mr. Jelks is a very professional and awesome person; I
Mr. Jelks is a very professional and awesome person; I have great experience and gave me the best customer service. After a horrible experience from the service. I must take time to write this honest review. Mr. Jelks really worked out everything and took time, his positive attitude and willingness to go the extra mile is very much appreciated. He is very knowledgeable and top of his work. I'm so pleased how he handled everything. As for the dealership, Giving UBER instead rental car to the customer is very inconvenient you need to do something about it and improve the process. I know we are not perfect, Active listening ,Empathy, Professionalism ,Honesty and Transparency are the Key for improvement. Thank you so much to all the Staff Amber, Erika, Mariano, Mr. Bang, and Mr. Woody. who help me the entire process. Kudos to Mr. Forrest Jelks!
Jun 03, 2024
As a person looking for a new vehicle from out of state
As a person looking for a new vehicle from out of state (all the way from Colorado), Amber made the process quick and easy! She was knowledgeable and very responsive in answering all of my questions. Within 48 hours of our initial discussion, I was flew out to the dealership to finalize the paperwork and drove off the lot! It was a pleasant experience all around with Amber and the staff.
Mar 14, 2024
Service was great.
Service was great. Everyone is friendly and very helpful. Ricky was very thorough knowledgeable and patient.
Jul 31, 2023
Everyone was very knowledgeable and friendly.
Everyone was very knowledgeable and friendly. Amber and woody did a great job of explaining everything and answering all our questions.
Angela Romain
Sales and Leasing Consultant
Apr 06, 2024
Ricky is very knowledgeable about the working internals
Ricky is very knowledgeable about the working internals of the vehicles he's selling and patient throughout the buying process.
Mar 12, 2024
I went to Ray Brandt Toyota to purchase a car.
I went to Ray Brandt Toyota to purchase a car. Both Joe and Angie went over some of the options of the different cars. After Angie took me on a tour of the Corolla Cross I was sold. I was giving my 2021 Tacoma to my son and wanted a car that would be more manageable at my age. I purchased the 2024 Corolla Cross in a beautiful shade of blue. The car is so easy to maneuver and I’m enjoying learning all the features that Angie pointed out to me. I was treated with respect and kindness Thanks to Joe, Angie and Roberto ❤️
Nov 25, 2023
The diagnostic fee was a little high.
The diagnostic fee was a little high. Please do not keep raising the diagnostic fee too much. They were very nice. I appreciate everything they did to help me.
May 07, 2023
Excellent service from saleswoman.
Excellent service from saleswoman. Prompt, knowledgeable & quick service. Glad to see women promoted & empowered at this local company.
Apr 01, 2023
Professional, great entergy ,fast , Direct to the point
Professional, great entergy ,fast , Direct to the point Multitasking team. Representing Toyota in a major way! No doubt I will send customers your way.
Ricky Rodriguez
Sales and Leasing Consultant
Sep 07, 2024
Helpful,honest and professional.
Helpful,honest and professional. Works with your personal circumstance goes above and beyond to help
Aug 21, 2024
Ricky, Nick, and Woody made my experience shopping for a
Ricky, Nick, and Woody made my experience shopping for a new car the most enjoyable time. They were helpful, sweet and understanding.
Aug 05, 2024
They were very personable and didn’t hassle us.
They were very personable and didn’t hassle us. We ended up buying two vehicles from them. Would have been nice to get a t-shirt or hat though since we bought two vehicles. lol
Jul 30, 2024
Excellent service Ricky Rodriguez and Fred Mena highly
Excellent service Ricky Rodriguez and Fred Mena highly recommend If you need a car see Ricky !
Jul 27, 2024
Ricky was an absolute pleasure to buy a car from!
Ricky was an absolute pleasure to buy a car from!!! He wasn't pushy. He made the buying process comfortable and easy. His expertise on technology was helpful as I'm behind the times. That was made simple as well. My car came out beautifully and Ricky even helped me transport my things from my old car!! All around solid salesman and great person!!! Jeff the business manager was also great. He looked out out for my best interests in a kind and professional manner. I also felt at ease during the signing process. Toyota of Kenner was a great experience all around!!
Mario Mejia
Pre-Owned Manager
Aug 03, 2024
These guys were very friendly and easy to work with.
These guys were very friendly and easy to work with. They listened to what I wanted and helped me make an informed decision. Joe was great and made everything go smooth and simple. I would definitely recommend going here for a new car!
Jul 21, 2024
Mr. Chavez went above and beyond. He did so great we
Mr. Chavez went above and beyond. He did so great we bought two vehicles from him. The entire staff from the managers to the finance department . Did an excellent job.
Jul 14, 2024
I had a great experience with all involved.
I had a great experience with all involved. This is my 5th Camry I have purchased from this dealetship
Jul 07, 2024
Ricky listened to what I liked and did not like.
Ricky listened to what I liked and did not like. I am extremely happy with my purchase. Thank you so much Ricky!
Jun 30, 2024
Chad is very professional, he takes the time to get to
Chad is very professional, he takes the time to get to know his customers needs. He will go out his way to make sure he satisfied his customers. # letchadsaleyouacar
Kerry Cella
Service Advisor
Apr 08, 2024
Excellent in doing their job, good job.
Excellent in doing their job, good job. For sure i’ll be back Soon for another problem about my car
Apr 08, 2024
What a great service representative is Sheila has always
What a great service representative is Sheila has always been super helpful in all dealing with her. Thank RB Toyota!!!
Mar 27, 2024
Unprofessional financing & issue still hasn't been
Unprofessional financing & issue still hasn't been resolved. Extended warranty add to the financing without my approval. The cancellation hasn't been submitted to LDS
Mar 26, 2024
Everything was great had a great salesman Joe was amazing
Everything was great had a great salesman Joe was amazing and patient will me took his time explaining things couldn't ask for a better guy windshield needed fixing and he got that taken car of thanks Mr. Make it Happen!!!!
Mar 18, 2024
I was greeted with professionalism and had my car back in
I was greeted with professionalism and had my car back in a timely manner. Costs are discussed up front with me. Very satisfied.
Terry Langley
Sales and Leasing Consultant
Jul 14, 2024
I had a great experience with all involved.
I had a great experience with all involved. This is my 5th Camry I have purchased from this dealetship
Jun 30, 2024
I’ve bought several trucks from this dealership.
I’ve bought several trucks from this dealership. They always offer great customer service and support. Highly recommend!
Apr 27, 2024
The only place that I will go to buy a vehicle.
The only place that I will go to buy a vehicle. The best service. Thanks to Ricky, Nick, Bang and Terry.
Apr 23, 2024
Within couple of hours I was in my new vehicle driving
Within couple of hours I was in my new vehicle driving home. Great service. No pushing. Helped me understand the numbers. Great place to buy your next vehicle they are worth Great consideration. THANKS
Feb 28, 2024
Omg Rickey is a great he help me out … got me approved
Omg Rickey is a great he help me out … got me approved and did a great job … he is super nice …. My experience was perfect 👍
Takiyah Cavilear
Appointment Coordinator
Apr 08, 2024
Excellent in doing their job, good job.
Excellent in doing their job, good job. For sure i’ll be back Soon for another problem about my car
Apr 08, 2024
What a great service representative is Sheila has always
What a great service representative is Sheila has always been super helpful in all dealing with her. Thank RB Toyota!!!
Apr 04, 2024
Doug and his service team again exceed my expectations.
Doug and his service team again exceed my expectations. In a world where most dealerships are an unpleasant place to visit, Doug provides quick information and scheduling and always keeps me informed of is needed to be done and a open schedule to do it. I never worry about the quality of work when dealing with Doug and his team. This alone is why I will continue business with the Mills group Toyota. With Doug on my side I stress a lot less about servicing my vehicle. The tech Sam did an awesome job. Very happy. A+
Nov 28, 2023
Pleased with the company so far.
Pleased with the company so far.always up front with me. I Enjoy that. Love
Nov 10, 2023
Doug was a pleasure to work with.
Doug was a pleasure to work with. Appreciated the shuttle service. Only thing to make it better would be a car wash
Mariano Gomez
Appointment Coordinator
Sep 04, 2024
Phenomenal customer service from Giancarlos Chavez and
Phenomenal customer service from Giancarlos Chavez and Bang Bui from start to finish. Was worried because this is my third car that I purchased from them but the other 2 were under Ray Brandt. Kudos to the new ownership everyone seems very happy!
Aug 21, 2024
Absolute BEST CAR BUYING EXPERIENCE EVER!
Absolute BEST CAR BUYING EXPERIENCE EVER!!!! From Giancarlos who provided excellent customer service, including a 20 minute tutelage going over the technology and features of our vehicle. Nick, the manager who went out of his way to come and introduce himself and thank us for our business. Jeff in finance who made everything super easy and quick. Mr. Mariano, who started the whole process when I called in for service for my vehicle. Doug in service and all the shop folks who always gives top notch. Great group of people. I highly recommend buying from Kenner Toyota.
Jun 04, 2024
Mr. Jelks is a very professional and awesome person; I
Mr. Jelks is a very professional and awesome person; I have great experience and gave me the best customer service. After a horrible experience from the service. I must take time to write this honest review. Mr. Jelks really worked out everything and took time, his positive attitude and willingness to go the extra mile is very much appreciated. He is very knowledgeable and top of his work. I'm so pleased how he handled everything. As for the dealership, Giving UBER instead rental car to the customer is very inconvenient you need to do something about it and improve the process. I know we are not perfect, Active listening ,Empathy, Professionalism ,Honesty and Transparency are the Key for improvement. Thank you so much to all the Staff Amber, Erika, Mariano, Mr. Bang, and Mr. Woody. who help me the entire process. Kudos to Mr. Forrest Jelks!
Apr 08, 2024
Excellent in doing their job, good job.
Excellent in doing their job, good job. For sure i’ll be back Soon for another problem about my car
Apr 03, 2024
I would like to say this is a good place to get a used or
I would like to say this is a good place to get a used or new car, they advice you so you make the best decision.
Mark Moore
Service Manager
Jun 26, 2024
I don't even know where to start with Joseph Evans he is
I don't even know where to start with Joseph Evans he is incredible! Even when I didn't think I would walk away with a vehicle. I walked away with a new vehicle. He walked me thru every step of the way and kept me positive. If I know of anyone that needs a car I would definitely recommend Toyota and please be sure to ask for Joseph Evans I call him Joe Joe from the candy sto! Lol thanks sooo much you deserve my Big Smile.
Mar 30, 2024
Very informative.
Very informative. Took care of my husband & myself. Made sure we got the extra key fob for us as a couple. UPDATE: It's only been about TWO months, and my car has stopped working! Turns out, according to the mechanic that the car has a corrosive battery! It has not been exposed to any extreme conditions on my end that would cause it, so most likely it was sold to me with a bad battery. When I reached out out to the dealership, I was told that the managers said they will not pay for it or offer another battery. So now, I not only have to pay for a carnote, but also the $300-$400 battery w/ labor! The owners obviously are living the good life, and do not care about the working man that needs their cars to get to work. Also, one of the doors does not lock, but the warranty that I paid extra for covers that. So TWO faulty things on the car. I cannot afford this battery, so it's sitting in a dealership garage until we can figure something out. I will be reaching out to Toyota as well. Very very disappointed. My advice, BRING A MECHANIC with you when coming here and/or bring something to check the battery. They sell you cars with bad batteries, and will not care if you don't have the money to fix it. Great job managers, you said yourselves $400. I gave them all ONE star for their horrible job, and not taking accountability. I hope it was worth it! Money is already tight at home. Thanks for not caring, and making it a harder financial situation.
May 22, 2023
I would first like to say that I had the worst experience
I would first like to say that I had the worst experience of my life upon arriving to Rey brandt, Toyota my experience was not fantastic. The greeter in the morning was not very friendly and seem to be bothered. I asked him about a battery. He did not even want to help me out to top it all off. He came off a little racist as I saw that there were other coworkers that worked close by him, and how he did not acknowledge them as well. His attitude was horrible. This matter needs to be address. I will not return until you guys dealership any more experience was unpleasant to. I am embarrassed that they have somebody in command that acts like this towards customers especially new ones
Forrest Jelks
Sales Consultant
Jun 04, 2024
Mr. Jelks is a very professional and awesome person; I
Mr. Jelks is a very professional and awesome person; I have great experience and gave me the best customer service. After a horrible experience from the service. I must take time to write this honest review. Mr. Jelks really worked out everything and took time, his positive attitude and willingness to go the extra mile is very much appreciated. He is very knowledgeable and top of his work. I'm so pleased how he handled everything. As for the dealership, Giving UBER instead rental car to the customer is very inconvenient you need to do something about it and improve the process. I know we are not perfect, Active listening ,Empathy, Professionalism ,Honesty and Transparency are the Key for improvement. Thank you so much to all the Staff Amber, Erika, Mariano, Mr. Bang, and Mr. Woody. who help me the entire process. Kudos to Mr. Forrest Jelks!